Returns & Exchanges
At Swimsport, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unused items in their original packaging. Please ensure that swimwear still has the hygienic liner attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Swimsport account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags and protective liners are intact, and include a copy of your packing slip inside the box.
- 3.Ship It Back
Affix the prepaid label to the outside of your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.